Education

OVERVIEW

C-Ways is born out of delivering enterprise solutions to the education sector. Having delivered projects for the past 20 years in the education space C-Ways understand the values of maximising return on investment and use projects in order to develop our education customers internal IT and support teams through a training and project co-delivery methodology.

In today’s education marketplace commercial challenges around selecting the right technology at the right price, C-Ways differentiates itself by delivering projects and services in complete partnership.

All of our projects are delivered by our highly qualified project management team. Our flexible approach allows C-Ways to engage at any phase of your IT project, tailoring our methods to suit your needs. Our experience of managing IT projects ensures that they are completed on time and within budget, whilst maintaining and adhering to the highest quality of service.

C-Ways highly qualified consultants and engineers design a system unique to your needs and within your budget.

We pride ourselves in providing the most efficient and cost-effective solution for our clients, whether they require a whole new system or an upgrade.

All projects are supported by our comprehensive Help Desk support Service. We believe Help Desk Service are at the heart of delivering a compelling customer service and typically influence how the IT function is viewed across the organisation. As a result, by outsourcing this provision and other services to C-Ways, organisations benefit from our commitment to delivering the highest quality user experience.

We achieve this by implementing a service environment that focuses on understanding what matters to your business so that our people can continually find better ways to deliver IT. Our technical analysts are empowered not just to fix problems, but to identify their root cause and prevent problems recurring, resulting in reducing user downtime and increasing the effectiveness of your organisation.

At C-Ways we utilise powerful monitoring systems that enables our Help Desk and clients to identify and resolve IT infrastructure problems before they affect critical business processes.

Designed with scalability and flexibility in mind, our systems monitoring, and reporting service gives you the peace of mind that comes from knowing your organization’s business processes won’t be affected by unknown outages. Monitoring provides instant awareness of our clients’ mission-critical IT infrastructure, as well as allowing us to detect and repair problems and mitigate future issues before they affect end-users.

SERVICES